Based on decades of combined
experience, CoreMark is recognized as a leader in the management, design, and
implementation of telemarketing programs -- as well as providing ongoing quality
assurance to numerous telemarketing end users.
Manage Programs
CoreMark manages and directly oversees telemarketing programs for clients
whose expertise lies elsewhere, allowing them to focus on their core business
rather than managing sophisticated telemarketing programs.
Our program
management services include:
· script crafting
· list selection and procurement
· drafting of requests for proposal/quote (RFPs/RFQs)
· selection and procurement of telemarketing vendors
· program testing
· design of verification procedures and methodologies
· monitoring and oversight of telemarketing vendors
· guidance to clients relating to government regulatory matters
· assistance in development and production of ancillary materials
Analyze and
Evaluate Programs
As a result of our years of experience, CoreMark clients have found our
ability to analyze and evaluate existing telemarketing programs to be enormously
valuable. CoreMark can offer analysis on your entire telemarketing program -- or
just a portion of it.
What's more, we
don't simply evaluate, we offer clients options and solutions. As a partner, our
philosophy is to deliver answers -- not simply to identify problems.
Construct and
Design Successful Programs
Whether you're looking to design an entire program or need help with one
aspect of an existing program, CoreMark can help. From sales to surveys, our
experience is unparalleled. And instead of offering rigid solutions, we pride
ourselves on delivering multiple options to client challenges -- letting you
determine the best course of action.
Provide Quality
Control
CoreMark provides quality control for numerous clients who desire accurate,
in-depth, and neutral oversight but who don't have the time, resources, or
technical ability to do so for themselves. After evaluating your existing
program, we propose a strategy to ensure that your standards are adhered
to and that policies are followed.
We ensure that the
results of our quality control are conveyed to clients in a meaningful and
timely fashion. Results are always interpreted within context and provided in
measurable and quantifiable formats as well. CoreMark never simply pushes raw
numbers at clients; we provide thorough analysis, explanation, and
recommendations.
Provide
Regulatory Assistance and Guidance
Today's increasingly complicated regulatory environment requires a
knowledgeable and experienced partner who understands new laws and rulings which
affect telemarketing. CoreMark works with client telemarketing vendors to keep
them informed of current developments -- and enforce existing regulations.
Numerous clients have found this added level of protection to be
invaluable.
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